At Zephlia.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make a purchase.
1. Information We Collect
a. Personal Information
- When you create an account, make a purchase, or subscribe to our newsletter, we may collect personal information, including:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment details (handled securely by our payment processor)
b. Non-Personal Information
- We may collect non-personal information through cookies, log files, and tracking technologies, including:
- Browser type and version
- Device type and IP address
- Pages viewed, time spent on the site, and other usage data
2. How We Use Your Information
- To Process Orders: We use your information to fulfill orders, process payments, and provide customer support.
- To Improve Our Services: Non-personal information helps us understand user preferences and improve our website and products.
- Marketing and Communications: With your consent, we may send marketing emails or promotional offers. You can unsubscribe from these communications at any time.
3. How We Share Your Information
a. With Third-Party Service Providers
- We may share your information with trusted third-party service providers, such as:
- Payment processors (for secure payment transactions)
- Shipping providers (to deliver your order)
- Email service providers (for newsletters and notifications)
- These providers are given access only to the information necessary to perform their functions and are obligated to keep it confidential.
b. Legal Requirements
- We may disclose your information if required by law, such as in response to a court order or regulatory request.
4. Data Security
- We use industry-standard security measures, including SSL encryption, to protect your information during transmission. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
- Zephlia.com uses cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze site traffic, and serve targeted advertisements.
- You can control cookies through your browser settings and may choose to disable them, though this may limit certain site functionalities.
6. Your Rights
- Access and Correction: You may access, update, or correct your personal information by logging into your account.
- Data Deletion: You may request the deletion of your personal data. We will fulfill such requests as required by law.
- Opt-Out: You can opt out of receiving marketing emails by using the unsubscribe link in our emails.
7. Third-Party Links
- Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.
8. Children’s Privacy
- Zephlia.com is not intended for individuals under the age of 18. We do not knowingly collect information from children. If we discover we have collected personal information from a child, we will take steps to delete it promptly.
9. International Transfers
- If you are accessing Zephlia.com from outside [Country/Region], your information may be transferred, stored, and processed in a different country. By using our site, you consent to these transfers.
10. Changes to This Privacy Policy
- Zephlia reserves the right to update or modify this Privacy Policy at any time. We will post any changes on this page, and the date at the top will indicate the latest revision. We encourage you to review this Privacy Policy periodically.
11. Contact Us
- If you have questions or concerns about this Privacy Policy, please contact us at:
- Email: [admin@zephlia.com]
- Phone: [Customer Service Phone Number]